Seepex Pumps: A Mainstay Since 1972

Seepex Pumps were founded in Denmark in 1972. They are best known for their progressive cavity pumps. They service a wide range of industries, including food & beverage, environmental engineering, renewable energies, potable water, oil, gas, petrochemicals, pulp and paper.

Progressive cavity pumps, often called “screw pumps” use a screw-shaped rotor to move fluids through a series of cavities. Their flow rate is in direct proportion to the rotational rate of the rotor. This makes them perfect for metering applications. They are also a pump of choice for aggressive, viscous and abrasive media.

Seepex pumps have been proven to be reliable and efficient. This is why they are so highly regarded in so many industries.

Seepex Pumps Customer Service

At Pump Solutions Australasia, we think customer service is important. That’s why we have trained our staff to become what we feel is the best in the business. But there are two facets to customer service. One is from the sales outlet, but the other is the manufacturer.

We only import pumps from manufacturers who provide the best in customer service. Seepex Pumps was built on a philosophy of providing customer service that goes above and beyond that of many manufacturers. At Seepex Pumps, it is part of their philosophy to have customer service people who work closely with customers.

Seepex Pumps: A Mainstay Since 1972

Image from: Seepex Pumps Website

In this way, they can help their customers develop solutions to optimise their pumping systems. Ultimately, they help boost efficiency and productivity while decreasing downtime and operating costs. The result is that your pumping system becomes one of the best in your industry and helps give your company an edge over competitors.

Our Philosophy

At Pump Solutions Australasia, we strive to provide the best customer service and the highest quality pumps available. Ultimately, we don’t just sell pumps to our customers and leave them on their own. We provide solutions for all operations, from homeowners to giant industrial pumping systems.

To learn more or to find a pumping solution for your enterprise, call Pump Solutions Australasia today: 1300 793 418.

Gorman Rupp Pumps: 84 Years and Counting

Gorman Rupp Pumps is another one of our trusted manufacturers. When we import pumps into Australia from other countries, we make sure we have done our homework. We thoroughly vet manufacturers to make sure that they have a strong track record of providing the finest products and customer service in the industry.

Whether you are a homeowner buying a pump for your well or you are the administrator or engineer of a giant Wastewater system, we know efficiency and performance are important to you. We know pump failure can leave a homeowner without water or cost a large operation thousands of dollars, so we make sure we handle only the most efficient and reliable pumps in the world.

Gorman Rupp Pumps: 84 Years and Counting

Gorman Rupp Pumps tick off all the boxes. They were founded in America in 1933. They pioneered the self-priming centrifugal pump. At the time, their competitors did everything they could to discredit to the design and its efficacy but they failed. 80 years later, Gorman Rupp pumps have withstood the test of time. They are now one of the world’s largest pump manufacturers.

In addition to self-priming centrifugal pumps, Gorman Rupp manufactures submersible pumps, standard centrifugal pumps, rotary gear pumps and air operated diaphragm pumps. Their pumps are used for many applications in many industries, such as wastewater, water, municipal, construction, industrial, fire, petroleum and OEM markets.

The Gorman Rupp Pumps Corporate Philosophy

The Gorman Rupp philosophy is the same as it was in 1933: innovation, improvement and superior products. Not only do they strive to improve their products on a daily basis, they do the same with their facilities because they believe superior facilities are necessary to produce superior products.

They have a 77,000 sqm manufacturing facility and headquarters in Mansfield, Ohio. Their machining operation is now fully automated to produce high-quality and high-speed machining.

Gorman Rupp Pumps also offers one of the best support staffs in the country. If our world class customer service people can’t answer a question about any Gorman Rupp product, we have access to engineers who can.

To learn more, all Pump Solutions Australasia today: 1300 793 418.

Outsourcing Maintenance: Why it is Better than In-House Maintenance

While many know us only as a prolific importer of pumps in Australia, we also offer a full menu of maintenance services. We import the best high quality pumps from around the world, but even a high quality pump is worthless if it is not properly maintained.

From mining to manufacturing to massive water treatment facilities, pumps must be maintained on a regular basis to work at optimum efficiency and with minimal downtime. This raises an important question: “Should maintenance be outsourced or should it be handled in-house?”

For consumers in everyday life, this question usually has an easy answer. If a person needs their car fixed, they take it to a mechanic. If their plumbing is leaking, they call a plumber. If someone has the talent and know how to do the work themselves, they often do it themselves to save money. Sadly, though, they often end up paying more to have a professional repair their repair job then they would have paid to just consult a professional in the first place.

In many industrial settings, however, businesses tend to handle their maintenance in-house. In situations where they feel that constant ongoing maintenance is required, they feel that it is easier and more efficient to handle it in-house instead of having to call someone else in an emergency.

Why it is Better than In-House Pumps Maintenance

While this approach works well for many, it is also increasingly more difficult in an age where specialization has become more prominent. In today’s competitive environment, companies tend to hire people who specialize in one thing and do it well. In theory, this allows everyone to concentrate on what they do best. But does it really work like that with specialised equipment such as pumps?

Most maintenance departments are good at keeping things running through preventative maintenance. This is a progression from the era when most maintenance was reactive: when something broke you would fix it. While preventive maintenance is effective in many cases, it still doesn’t keep machinery from breaking down. This is especially relevant with specialised machinery such as pumps.

Today, the best approach is called predictive maintenance. Predictive maintenance is just as it sounds. You fix your equipment before it breaks down. This saves on downtime, which can make a significant difference in revenue for any business.

However, predictive maintenance requires a wealth of knowledge about specialised equipment. It also requires the proper tools. Does your business have a pump specialist who has the knowledge and equipment necessary to keep your pumps running 24/7/365 without breaking down?

Why Outsourcing is More Effective for Pumps

When you outsource maintenance for pumps, this allows you to have experts in the field who specialize in various aspects of pump maintenance and repair. You can hire people whose expertise is not only in pumps, but even more specialized. You can hire people who work only on pumps, motors, seals and valves.

While most maintenance staffs are quite talented, especially when it comes to everyday problems, what happens when they run into uncommon problems? Even with high quality pumps, there are going to be problems that your in-house maintenance staff just haven’t seen before.

If your maintenance staff is unable to solve a problem that requires a specialised skill set and specialised tools, it can cost you thousands of dollars and even result in you having to replace expensive equipment.

Can you afford to take that risk?

Hire the Experts at Pump Solutions Australasia

If you want the best maintenance in the business, check out Pump Solutions Australasia. We are the most prolific importers and distributors of pumps and Australia, but we are much more than that. We provide a full range of solutions for businesses of any size. From submersible pumps to giant pumping systems in the water and wastewater industries, we have more than 25 years of experience in providing pumps, repair and maintenance.

When we started in 1990 as Pumps and Services Australia, we built large engineered vacuum systems. We built the first engineered vacuum system for the Geraldton Fish Markets. This system, which transports fish from boats to the wharf, is still in use today. We have the people, the equipment and the know-how to keep your pumping system running at maximum efficiency with minimal downtime.

To learn more about how we can save you time, money and hassle, call Pump Solutions Australasia today: 1300 793 418.

If You Like Our Pumps, You’ll Love Our Services

At Pump Solutions Australasia, we don’t just sell pumps: we provide solutions. That is why we also provide services for all pumping systems and pumps. Here is a general idea of what we do besides importing and selling pumps.

If You Like Our Pumps, You’ll Love Our Services

Repair Shop

Whether you have a small submersible dewatering pump, a massive wastewater treatment system or anything in between, we offer full repair services. If your pump can be brought to our facility, we can fix it here. If it is too large or it would be impractical to move it, we can always send a team out to your work site to perform the repairs there.

Due to our great relationships with all of the major pump manufacturers around the world, we can find the spare parts needed to repair your equipment with the original manufacturer’s parts. This helps you feel safe in the knowledge that your pump is being restored as closely to factory condition as is possible.

Servicing and Maintenance

Pumps that are built for long term, consistent performance require servicing and maintenance to keep them that way. If you want your pumps to perform at maximum efficiency, day in and day out, with zero to minimal downtime, you need to keep them serviced and maintained. This is the best way to ensure that you get maximum life and maximum efficiency from your equipment with the least down time.

At Pump Solutions Australasia, we take care of your maintenance and servicing schedule for you. That way, you know your pumping system will keep producing to maximum efficiency, every day, 24/7/365.

Spare Parts for Most Pumps

As we mentioned in our section about our repair shop, we can get spare parts for most pumps around the world, whether they are sourced from overseas or locally.

Call Pump Solutions Australasia Today

At Pump Solutions Australasia, we offer full service solutions for all pumps and pumping systems. To learn more or to talk to one of our world class customer service people, call us today: 1300 793 418.

Why Engineers are Risk Averse and Why We Agree With Them

If you have ever checked out the “about us” section here, you will notice that we were founded by a migrant German engineer who was responsible for many major innovations, including the system still in use for transporting fish at the Geraldton Fish Market. While we now concentrate on importing the best pumps from around the world into Australia, we have never forgotten our roots.

We still approach our jobs here like engineers. While we do provide individual pumps, we also help create enormous pumping systems. As we like to say, we don’t just sell pumps, we provide solutions. Here’s some insight as to why we think this way.

Through an Engineer’s Eyes

Have you ever thought of what life might look like through an engineer’s eyes? Engineers have created most of what gets us through our day. Think of your alarm clock, your appliances, the car you drive to work in, the buildings along the way, the satellites and electronic parts that make your smartphone work. They were all designed by engineers. And they were designed to do their jobs, every day, over and over.

Why Engineers are Risk Averse and Why We Agree - Pumps Importer in Australia

Engineers are risk averse because they have to be. Their creations either work or they don’t work. There is no way to rationalize a malfunctioning piece as being “correct.” If your pump moves fluids, it works. If it doesn’t move fluids, it doesn’t work. The seal on a pump either keeps the pump from leaking or it doesn’t. The valve opens and closes or it stays stuck in one position.

If the product doesn’t do what it is supposed to, it is the engineer’s job to make it right.

In pumping systems, as in any large industrial system, pumps are designed and manufactured for one particular purpose. Most engineers find the initial design phase to be fairly easy. However, it becomes difficult quickly. It starts with describing and designing individual parts. The materials must be specified. The dimensions and tolerances must be described to the smallest detail.

An engineer’s typical drawing may contain as many as 1,000 symbols. If even two of them are transposed, parts don’t fit right and the entire unit doesn’t work.

When the part gets to the typical manufacturer, they want to relax the tolerances. Accountants want the product to cost less to make. Sometimes people want to remove parts and features to simplify their inventories.

Also, industry requirements can change. This can include more pressure, more flow and more variance of temperature. Marketing arms often want the product out in a half of a year when it takes a year to get it right.

Engineers are often pressured to decrease tolerances and to “let some things go.” And under ideal conditions, the system may still perform. But the more variation the engineers allow, the more the chance that the entire system will fail when it is needed the most: under pressure. Whether caused by maximum flow, higher temperatures or more pressure, systems need to be made fail-safe.

It all comes down to one question: “How much risk is the engineer willing to take?”

Why This Is Important When Selecting Pumps

We don’t like to see risks taken when manufacturing pumps or creating large pumping systems. We know that thousands and occasionally millions of dollars can be at stake. We believe in taking no risk and ensuring peak performance under the most trying of conditions.

And that is why we choose only the finest manufacturers when we are importing pumps into Australia. We only work with manufacturers who have built reputations for making the most dependable products in the world. We want manufacturers who are constantly improving their products. We want manufacturers who listen to their engineers and never take risks when it comes to putting their product to market.

The end result is that our customers have minimal downtime and maximum efficiency. Whether it’s one pump or an entire wastewater processing plant, our customers know they are working with a company that is as risk averse as any engineer they know. And that is how it should be.

To learn more or to enquire about any of our pumps, call Pump Solutions Australia today: 1300 793 418.