Why We are So Dedicated to Great Customer Service

We import the finest pumps from around the world into Australia. If that was our only focus, we feel like we would be ahead of the curve when it comes to helping so many different industries stay up and running. But we decided from the beginning, back in 1990, that the best pumps in the world aren’t enough unless you provide great customer service to match.

Great Customer Service from Pumps Importer in Australia

Problem Solving is in Our DNA

When we started in 1990 as Pumps and Services Australia, our founder, a German engineer, started out creating engineered vacuum systems. We developed numerous vacuum and hydraulic solutions for a number of industries, both here and overseas. Besides the water, mining and manufacturing industries, we also created the vacuum system that is still used today for transporting fish from the ships to the Geraldton Fish Market.


For industrial and professional applications, it is important to service your equipment. One of the reasons we are so focused on customer service and getting it right the first time is because we know downtime can cost hundreds or even thousands of dollars. That is why we recommend and offer servicing on a regular basis.

Spare Parts

Besides a great selection of pumps from around the world, we have also created an international database of sources for spare parts. This allows us to repair systems and to help you keep your systems up and running all day, every day.


Have you ever done business with a place that treats you great until they have your money, only to ignore you if you have problems afterward? So have we. That is why we provide the best in support and service to everyone. We want to help you keep up and running as much as possible. If there’s a problem, we help you solve it ASAP.

For the Best Pumps and Service in Australia

To learn more or to talk to a world class customer service person, call Pump Solutions Australasia today: 1300 793 418.